Effective 15 Mar 2020
Registration and Contact Information. We collect information about you when you (a) register to use the Products and (b) otherwise provide contact information to us via email, or through our Services. This information you provide may include your username, first and last name, email address, mailing address or phone number.
Payment Information. When you purchase the Products, we will also collect transaction information, which may include your credit card information, billing and mailing address, and other payment-related information (“ Payment Information”). We describe how Payment Information may be collected and processed in Section "Payment Information".
Partner Service Information. We collect information when you connect any 3rd Party Service, such as Google G Suite, Microsoft Office 365, Slack, Asana, HubSpot, Salesforce, Box, Dropbox, and others through our Services. This information you provide may include your username, email address, first and last name, company name, and any meta data from your 3rd Party Service account that we need to deliver the Products to you. If the 3rd Party Service provides OAuth authentication capabilities, which most of the 3rd Party Services do, then we do not store your password, and instead connect using the secure OAuth protocol.
Google API Services User Data Policy. Google API Services, including Google Sign-In, are part of an authentication and authorization framework that gives you the ability to connect directly with Google users when you would like to request access to Google user data. Google's policy, available at https://developers.google.com/terms/api-services-user-data-policy, govern the use of Google API Services when you request access to Google user data. We comply with all terms contained in this aforementioned Google policy. Our Google App's use of information received, and Google App's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.
Legal Basis. Dossier products work together to help you organize all your business communications. In order to engage visitors and leads we have a legitimate interest to collect relevant data and send messages based on this information. We consider your privacy and data protection rights when we pursue our legitimate interests and ensure that the way our Services work don't impact on those rights. For website visitors Dossier will store this data until the individual opts out or where they have not engaged with Dossier in 60 months.
You may submit various types of information and data into the Products for hosting and processing purposes ("Your Data”). Your Data may include, without limitation, (a) personal information such as names, email addresses, phone numbers, location and photos of your end user customers, potential customers and other users of and visitors to your websites, apps and other properties, which information may be input into the Products by you or collected by the Products using Dossier tags, scripts and other code added to such properties, and (b) information contained in communications between you and your end user customers using the messaging features of the Products.
We will only use, disclose and otherwise process Your Data for the purposes set forth in your agreement with us for the provisioning of the Products. The Products do not use any third-party services to retrieve publicly-available information about people, including social media information, profile information, gender, company, job titles, photos, physical addresses, and website URLs based on people’s email addresses input into the Products.
Legal Basis. We process and store Your Data to deliver our Services to you. Without this information, we wouldn't be able to provide our Services to you. We also process Your Data to pursue our legitimate interests by ensuring the smooth running of your Products and to help you communicate with your customers. We consider your privacy and data protection rights when we pursue our legitimate interests and ensure that the way Services work don't impact on those rights.
We use your information in the following ways:
We do not permit the following uses of your information, either by ourselves, or by third parties:
We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances. Your personal information is never displayed, sold, or otherwise distributed to a third party conducting surveillance, market research or advertising.
You have the following data protection rights:
Deletion of Your Data.You can erase your personal information at any time by emailing us at email@example.com, and we will delete, within 24 hours, all personally identifiable information including email, name and address.
Unsubscribe From Our Communications. You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails that are sent to you, or by sending us email us at firstname.lastname@example.org. Please note, however, that you may be unable to opt-out of certain service-related communications unless you delete your information with us.
Blocking Cookies. You can remove or block certain cookies using the settings in your browser but the Services may cease to function properly if you do so.
How We Respond to Do Not Track Signals. Your Web browser may have a “do not track” setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Services do not respond to this type of signal.
Complaints. You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.)
To exercise any of these rights, please contact us at email@example.com or by mail to Dossier, Inc., 69 Dorman Ave, San Francisco, CA 94124 USA, Attention: Privacy. We will respond to your request to delete your information within a reasonable timeframe and notify you of the action we have taken.
When you use the Services, we make good faith efforts to provide you with access to your personal information upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may email firstname.lastname@example.org with your name and the information requested to be accessed, corrected or removed, or if you are using the Product, sign in to your account, go to your profile, and make the desired changes. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
We may retain your information as necessary to support the Services, comply with our legal obligations or resolve disputes. Note that content you post may remain on the Services even if you cease using the Services or we terminate your access to the Services.
The Services are not intended for use by anyone under the age of 16, nor does Dossier knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, you may not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal information from someone under the age of 16 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 16 and believe that we might have any information from or about such child, please contact us at the email email@example.com.
California Shine the Light Law. If you are a California resident and we disclose your personally identifiable information to third parties for such third parties’ direct marketing purposes, California’s Shine the Light Law (CA Civil Code Section 1798.83) allows you to request certain information from us about such disclosures. To make a request under the Shine the Light Law, please contact us at firstname.lastname@example.org. Please note that under California law, businesses are not required to respond to such requests more than once during any calendar year.
California Minors. At any time, you can delete or remove your posts using the same deletion or removal procedures described in Section "Accessing and Updating Your Personal Information" above, or otherwise through the Services. If you have questions about how to remove your posts or if you would like additional assistance with deletion you can contact our support team at email@example.com. Although we offer deletion capability for our Services, you should be aware that the removal of posts may not ensure complete or comprehensive removal of that content or information posted through the Services.
The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Our employees do not access Your Data, except if you give us permission, for the purpose of responding to you, when you contact us, or for a security reason that may jeapordize the privacy or security of others. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Dossier has self-certified to the EU-U.S. and Swiss-U.S. Privacy Shield.